Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue.
Billing - View your plan - View your Internet connection expiration date - Pay your plan online
Manage Your Account Information - View Account information - Change your self-care password - Edit your contact phone number and e-mail address
Troubleshooting - See global issues, affecting wider area - View your "Last Attempt Failure Detail" - "Reset MAC" of your Internet connection
Appointments - "Request Payment Pickup" through single button